I noticed a mistake in my registration confirmation, how do I fix it?
- Online through Friday, May 5 at 11:59p (edt)
- Login into your RunSignUp account
- Click on the Find a Participant tab and enter your name
- Click on the More Details tab
- Find the appropriate blue tab, click on it to make your changes
How do I switch events (i.e. 25K to 10K, etc.)?
- Online through Friday, May 5 at 11:59p (edt)
- Log into your RunSignUp account
- In your profile, scroll to the bottom of the page and click on “my registered races”
- Find your RBR registration
- Select “manage”
- From the menu, select “transfer event”[
Can I get a refund?
All events are non-refundable, however. options are available:
Transfer or gift to a friend/family
- Online through Friday, May 5 at 11:59p (edt)
- Login into your RunSignUp account
- In your profile, scroll to the bottom of the screen and find “my registered races”
- Find your RBR registration. Select “manage”
- Select “transfer or gift registration”
- Complete the step by step process
Defer your registration to 2023
- Online through Friday, May 13 at 11:59p at 11:59 (edt)
- Log into your RunSignUp account
- In your profile, scroll to the bottom of the screen find “my registered races”
- Find your RBR registration. Select “manage”
- Select “defer registration”
- Complete the step by step process
- Defer your registration to next year*
* Defer one year only. If you do not participate the following year, you will be moved into the Virtual Race
How do I claim my deferred registration?
- After online registration opens, a confirmation message will be sent to the email used when registering
- “Claim” your registration by click on the “Find a Participant“.
- Click “is this you” by your name and begin the “claim” process
Don't see your registration in “my registered races”
- “Find a Participant” – enter your name
- Click on “is this you”
- Follow the step by step claiming process
Email [email protected] with question or troubles
I’d like to change my shirt size/upgrade to Tech Shirt
- Online through Friday, May 5 at 11:59p (edt)
- Log into your RunSignUp account
- In your profile, scroll to the bottom of the screen and find “my registered races”
- Find your RBR registration. Select "manage"
- Select “Giveaway” and modify your shirt size/style
- Tech shirt quantities are limited and may not be available
How do I update my Estimated Finish Time?
- Login to your RunSignUp account
- In your profile, scroll to the bottom of the screen and find “my registered races”
- Find your RBR registration. Select “manage”
- Estimated Finish Time is located on the left side menu
- Estimated FInish Time help sheet (pd)
- Email the Race office if you have any problems
I won't be able to participate, can i still pickup my t-shirt?
- YES! Please stop by and pick up your t-shirt and participant bib during Event Check in/Late Registration held during the Sports & Fitness Expo in DeVos Place on Friday, May 12 from 11a-8p or Saturday, May 13 beginning at 6a in the Halls A & B inside DeVos Place (303 Monroe Ave).
- If you can’t make it Event Weekend, email us your name, address and size to be mailed to you in or around 30 days following event day